Driver Identity & Travel Verification Requirements | ABC AUTOCARS

Driver Identity & Travel Verification Requirements

ABC AUTOCARS — Secure Reservation & Fraud Prevention Policy

To protect our renters, prevent fraud, and ensure legal compliance with U.S. rental security and fraud-prevention procedures, ABC AUTOCARS verifies driver identity, travel intent, and safety qualifications before any reservation can be confirmed or released.

This policy applies to the primary driver and, where applicable, to all additional drivers included in the reservation.

1. Required From All Renters (U.S. & International)

The following documents are required from every renter, regardless of nationality or residency:

  • Primary Government-Issued Photo ID (Mandatory)
    - U.S. renters: Valid state-issued driver’s license
    - International renters: Valid passport (Mandatory)

  • Second Form of ID
    (National ID, international ID, student/work ID, or similar)

  • Round-Trip or Confirmed Onward Departure Flight Ticket
    - A confirmed flight into and out of the U.S. is required
    - One-way outbound departure is accepted as long as exit from the U.S. is confirmed

  • Hotel or Accommodation Confirmation
    Must display the renter’s full legal name

  • Proof of Residential Address
    (Utility bill, electricity bill, bank statement, or active lease - issued within the last 60 days)
    If residing with family or another household member: A household bill under their name is accepted if you also provide any document showing your name at the same address (e.g., bank letter, insurance document, government correspondence, or official mail).

2. Additional Requirements — U.S. Residents Only

  • Physical Credit Card (Mandatory)
    - Must be under the primary driver’s legal name
    - No prepaid or virtual cards accepted
    - If the primary driver is not the cardholder, the reservation may be declined

  • Proof of Existing Personal Auto Insurance (Mandatory)
    Active policy showing valid coverage

3. Additional Requirements — International Renters Only

  • Passport (Mandatory) - must be valid for the full travel period
  • International Driving Permit (IDP) - required only if your driver’s license is not in English

4. Additional Driver Verification

Family Member - Same Household spouse • parent • son • daughter

  • Government-issued ID + Second Form of ID
  • Proof of U.S. auto insurance - Mandatory for U.S. residents
    ⚠️ If valid insurance is not provided, ABC AUTOCARS reserves the right to remove the driver from the reservation or cancel the reservation entirely, at its discretion.
  • No separate flight, hotel, or address proof required

Non-Family / Different Household friend • colleague • boyfriend/girlfriend • distant relative

Not sharing the same address as the primary driver.

  • Separate flight ticket
  • Separate hotel/accommodation confirmation (if not traveling together)
  • Separate proof of residential address
  • Proof of U.S. auto insurance (mandatory for U.S. residents)
  • Deposit impact: Each approved additional driver may increase the required refundable security deposit.

5. Final Verification & Refundable Deposit Notice

All required documentation must be submitted and approved before the reservation start date.

Verification & Right to Request More:
If any verification requirement is missing, unverifiable, or raises compliance concerns, ABC AUTOCARS reserves the right to pause, request additional documentation, or decline the reservation.

Refundable Deposit:
For security reasons, each additional driver may increase the refundable security deposit, based on driver profile, residency, and risk evaluation. The final deposit amount is confirmed only after verification is completed.

Thank you for choosing ABC AUTOCARS - where security, trust, and hospitality come first.

ADDITIONAL MANDATORY SECURITY VERIFICATION

Driver’s license photos

You need to submit driver’s license photo for approval.

• Take a clear, close-up photo where all four corners and sides of the license are visible.
• To protect your privacy, you may cover up your license number except for the last four digits. Make sure all other information on the license is visible.

Additional photos

If we’re not able to conclusively verify your identity, or if you’re booking a car with a total market value of more than $10.000, we’ll ask for more photos and additional documentations to verify your identity in certain cases. Our Privacy policy applies to the information you submit, and we won’t share it with other ABC AUTOCARS users or someone else.

You’ll get an email or notification if you need to submit additional photos and/or documentations for approval.

Selfie of you holding your driver’s license next to your face

• Take a clear photo of you holding your driver’s license next to your face. Make sure your head and shoulders are visible and your full arm is showing, if possible.
• Be sure we can clearly see your face. Don’t wear any hats or sunglasses.

Your passport, open to its ID Page

• We’ll only request this if your license was issued outside of the US.
• Be sure to take a clear, close-up photo where all four corners and sides of the passport are visible.

Tips for taking verification photos

Follow these guidelines for taking photos that’ll allow us to complete the verification process as quickly as possible:

• Avoid using the flash setting on your camera.
• Don’t use filters. It may look as though you’ve tampered with your documents.
• Make sure photos are in-focus and clear.
• Preview photos before you send them to be sure you can clearly read all the information on the documentation.
• Don’t submit any scanned documents. We can only accept photos as it confirms the documents are in your possession.